FAQS Funeral Flowers & Sympathy Flowers Delivery Philippines

1. What types of flowers are appropriate for funerals?

   – Traditional choices include lilies, roses, chrysanthemums, Anthuriums and orchids. White and pastel colors are commonly preferred, but it’s best to consider the family’s preferences and any cultural or religious guidelines.

2. Can I customize my floral arrangement?

   – Yes, we offer customization options for floral arrangements. You can choose specific flowers, colors, and designs to reflect the personality and preferences of the deceased.

3. How soon should I place my order?

   – We recommend placing your order as soon as possible, ideally a few days in advance of the service, to ensure availability and timely delivery.

4. Do you offer same-day delivery?

   – Yes, we offer same-day delivery for orders placed before a specified cutoff time. Please call us to confirm availability.

5. Can I include a personal message with my flowers?

   – Absolutely. We provide options for adding a personalized card or message with your arrangement.

6. What are your delivery areas?

   – We deliver in Metro Manila. For locations outside our standard delivery range, please contact us to discuss possible arrangements.

7. What if I don’t know the preferences of the family?

   – If you’re unsure of the family’s preferences, we recommend choosing a classic arrangement or consulting with us for suggestions based on general practices.

8. Are there any flowers I should avoid?

   – It’s best to avoid very bright or vibrant colors and highly fragrant flowers, as these may not be suitable for a somber occasion. Additionally, check for any specific requests or restrictions from the family.

9. What is your refund or exchange policy?

   – Due to the nature of our products, we typically do not offer refunds or exchanges. However, if there are any issues with your order, please contact us, and we will do our best to address them.

10. How can I contact you for more information?
     * You can reach us via phone at (0917) 673 3446 or 0917 502 0412 or landline 88972732 / 88996234
     * Email us @ customersevie@raphaelsgifts.com,
    * Visit our shop at address –  Raphael’s Flowers and Gifts Co – 7419 Kalayaan Avenue Barangay Olympia Makati.
    * We’re here to help with any questions or concerns you may have.