FAQ for Gift Hampers from Raphael’s Gifts

1. What types of hampers do you offer?

Raphael’s Gifts offers a variety of hampers, including gourmet food hampers, Christmas baskets, luxury spa hampers, wine and cheese hampers, and custom-themed hampers for different occasions.

2. How can I customize a hamper?

You can customize a hamper by selecting from our range of items and adding personal touches or special requests during the order process. For bespoke hampers, please contact our customer service team for assistance.

3. Are the hampers suitable for special dietary needs?

We offer some hampers that cater to specific dietary needs, such as gluten-free or vegan options. Check the product descriptions for details or contact us to discuss any special requirements.

4. What is the price range for your hampers?

Our hampers vary in price depending on the contents and customization options. You can find detailed pricing information on our website for each type of hamper.

5. Can I include a personalized message with the hamper?

Yes, you can include a personalized message with your hamper. You can add a message during the checkout process, and we will include it with your gift.

6. How do I place an order for a hamper?

To order a hamper, select the desired hamper from our website, customize it if needed, and proceed to checkout. Follow the prompts to complete your purchase.

7. What is the delivery time for hampers?

Delivery times for hampers depend on your location and the customization requested. Typically, hampers are dispatched within 3 to 10 Business days depending on volume of orders business .
You may call Cell Phone Shipping times will be provided at checkout.

8. Can I return a hamper?

Returns are generally not accepted for hampers, especially if they are personalized or customized. If there is an issue with your order, please contact our customer service team for assistance.

9. How can I track my hamper order?

Once your hamper has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the delivery status of your hamper.

For additional questions or specific requests, please contact our customer service team for further assistance or email us at customerservice@raphaelsgifts.com or by phone at 09176733446 / 09175020412. Our team is available to assist you with any questions or concerns you may have.